Details - Coordinator Systems Support

• Melbourne (Bundoora) Campus
• Full time, Fixed term until 11 September 2026
• HEO6
• Play a pivotal role in enhancing La Trobe’s student service systems
• Deliver solutions across scheduling, case management, and partnerships platforms

About the position

La Trobe University is seeking an experienced Coordinator Systems Support to join our Information Services division. In this key role, you’ll support and maintain vital student service applications—including scheduling, partnerships, and case management systems—ensuring they align with the University’s strategic and operational goals.

You’ll work closely with stakeholders to understand system requirements, develop solutions, and ensure ongoing maintenance and continuous improvement. This role blends technical system management with analytical problem-solving, project participation, and customer support.

Key responsibilities:

• Administer and support core student systems with a focus on stability and service continuity
• Collaborate with internal teams and vendors to resolve system issues and deploy enhancements
• Analyse user requirements and translate them into effective system configurations
• Contribute to projects and ensure smooth delivery of system improvements
• Provide training and support to system users across the University

Skills and experience:

• Experience in managing or supporting student-related systems in a complex environment
• Strong system analysis, data modelling, and reporting capabilities (ETLs and SQL experience an advantage)
• Proven ability to manage competing priorities and deliver quality outcomes
• Excellent interpersonal and stakeholder engagement skills
• A relevant degree or extensive relevant experience

Please refer to the Position Description for other duties, skills and experience required for this position.

How to apply

Closing date:  By 11:55pm Wednesday 2nd July 2025

Position Enquiries:    Eric Van Den Berg-Katsnelson via email - e.vandenberg-katsnelson@latrobe.edu.au

Recruitment Enquiries:  Recruitment@latrobe.edu.au

Position Description below:

 PD-HEO6 Coordinator Systems Support.pdf

Only candidates with Full Working Rights in Australia may apply for this position.

Please submit an online application ONLY and include the following documents:

• Cover letter;
• An up to date resume

Please scroll down to apply.