- Full-Time, Continuing position
- Located at the La Trobe Melbourne (Bundoora) Campus
- HEO7
- Base salary from $103,171 per annum + 17% Superannuation
About the position
Reporting to the Senior Manager, Donations Services, the Senior Coordinator, Donation Services provides operational support for donation and gift processing activities. The role is responsible for processing, validating and recording all types of gifts received by LTA, as well as coordinating vendor payments, purchase orders and donor payment requests.
This position requires the exercise of independent judgement to analyse and interpret a broad range of gift types, with a strong understanding of how each gift should be managed and accurately recorded within the LTA CRM system, currently Blackbaud CRM. The role ensures compliance with gift processing policies and procedures and takes a lead role in preparing and distributing both routine and ad hoc reports, including data integrity checks, gift summaries, receipts and pledge reminders.
The Senior Coordinator acts as a key liaison between the Gift Processing and Development teams to support the accurate recording and use of donations in line with donor intent. The role also serves as a primary point of contact for responding to day to day enquiries.
Skills and Experience
To be consdiered for this position, you will have the following:
Experience in:
- Entering gifts into the donor database (Blackbaud CRM), including pledges and recurring gifts, and updates donor information or creates new constituent records as needed.
- Processing online and offline credit card and direct debit gifts - ensuring full compliance with PCI (Credit Card) standards.
- Completing batching, banking, receipt generation and processing of a variety of gifts.
- Processing of vendor invoices, purchase orders, and payment requests.
- Drafting sophisticated reports on cash, pledges and payments received
- Undertaking financial reconciliations to confirm accurate entry.
Skills in:
- An undergraduate degree in any area relevant to the position with at least 4 years subsequent experience; or extensive experience and management expertise; or an equivalent alternate combination of relevant knowledge, training and/or experience.
- Excellent interpersonal skills, especially the capacity to work collaboratively and cooperatively in small teams.
- Demonstrated organisation and problem-solving skills, with an ability to manage several different projects concurrently.
- Demonstrated high level of self-motivation and personal management skills.
- Ability to apply management or policy expertise to bring together diverse and sometimes conflicting information to solve problems.
- Demonstrated experience in project management in the tertiary sector or a related field.
- Demonstrated ability to manage multiple stakeholders to achieve stated outcomes.
- Demonstrated judgement based on theoretical and technical knowledge and the ability to exercise initiative in the application of systems and procedures.
- Demonstrated experience in using and manipulating Fundraising databases (Blackbaud products like Blackbaud CRM or Raiser’s Edge Experience is preferred)
- Demonstrated experience in using and manipulating SAP Finance.
- Demonstrated ability to develop and interrogate reports using Fundraising databases (Blackbaud CRM Experience or Raiser’s Edge Experience is preferred)
- Demonstrated ability to provide general direction to other staff.
- Demonstrated ability to work independently, follow established procedures with limited supervision and contribute positively to an effective team.
- High-level proficiency in computer software packages including word processing, Advanced Excel skills, Power BI Dashboard, databases, electronic mail, and the use of the internet as a research tool.
- Demonstrated understanding of PCI Compliance.
- Experience of working in philanthropy (Alumni and Advancement) in a Higher Education setting.
Please refer to the Position Description for other duties, skills and experience required for this position.
Position Description
Senior Coordinator, Donation Services_HEO7_October PD.pdf
Welcome to Bundoora campus – Please click on the video link below:
https://f.io/KDo0ceng
LTU Masterplan
https://youtu.be/VIDo4IoDD0k
Benefits
We offer a wide range of benefits and entitlements to staff members at La Trobe.
Click HERE to find out more.
How to apply
Closing date: By 11:55pm Thursday the 5th of Febuary 2026
Position Enquiries: Andrea Young, Director, Advancement Strategy and Operations
Email: Andi.Young@latrobe.edu.au
Recruitment Enquiries: Madeleine Parker, Talent Acquisition Consultant
Email: m.parker@latrobe.edu.au
Only candidates with Full Working Rights in Australia may apply for this position.
Please submit an online application ONLY and include the following documents:
- Cover letter;
- An up to date resume; and
- Response to the key Selection Criteria as outlined in the Position Description
Please scroll down to apply.
Aboriginal and Torres Strait Islander Applicants
We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people.
La Trobe University is committed to creating a diverse and inclusive workforce. We take an intersectional approach by actively supporting and encouraging people of all backgrounds and abilities to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. Flexibility in interview format will be offered to shortlisted candidates.
All La Trobe University employees are bound by the Working with Children Act 2005. If you are successful, you will be required to hold a valid Victorian Employee Working with Children Check prior to commencement.
Why La Trobe:
- Develop your career at an innovative, global university where you’ll collaborate with community and industry to create impact.
- Enjoy working on our inspiring and stunning campuses – the perfect hub for industry, students and academics
- Help transform the lives of students, partners and communities now and in the future
La Trobe’s Cultural Qualities:
La Trobe University is committed to upholding the National Code to Prevent and Respond to Gender-Based Violence (GBV Code). This aligns with our mission to create safe and respectful communities. Candidates will be asked during the recruitment process to declare whether they have ever been investigated for, or found to have engaged in, gender-based violence in previous employment and/or in legal proceedings and provide relevant information to assist in determining suitability. Gender-based violence means any form of physical or non-physical violence, harassment, abuse or threats based on gender, that results in, or is likely to result in harm, coercion, control, fear or deprivation liberty or autonomy.
