Details - IS Asset Specialist

• Fixed-Term, Full Time Opportunity (Until 24 December 2025)
• Campus independent
• Higher Education Officer (HEO) 6
• Work with inspiring people who are driven to make a difference

About the position

You will be responsible for maintaining and updating the IT Asset Management (ITAM) system and Configuration Management Database (CMDB) to ensure accurate tracking of all IT assets. This includes processing and monitoring asset requests, such as the distribution, transfer and return of hardware and software.

You will also provide support to university staff and faculty by addressing asset-related inquiries and resolving issues. In collaboration with the Manager, Technology Assets & Lifecycle, you will contribute to enhancing asset management processes and improving data accuracy, with a strong focus on customer service and continuous improvement.

Essential Criteria

Skills and knowledge required for the position

• Technical Proficiency: Strong knowledge of IT asset management practices, particularly in maintaining an ITAM tool and CMDB.
• Attention to Detail: High level of accuracy in managing and documenting IT assets, ensuring all records are up to date and error-free.
• Problem-Solving: Ability to troubleshoot and resolve issues related to IT asset management promptly.
• Technical Knowledge: Understanding of hardware and software lifecycle management, including EOL dates and license renewals.
• Collaboration: Ability to work effectively with various departments to ensure the smooth management of IT assets.
• Compliance Knowledge: Familiarity with compliance standards and best practices in IT asset management.
• Software Proficiency: Experience with asset management software tools and databases, particularly those related to CMDB management.
• Education and Experience: A relevant degree or equivalent experience in IT asset management, with a strong understanding of IT infrastructure.

Capabilities required to be successful in the position

• Technical Expertise: Deep understanding of IT asset management principles and practices.
• Customer Focus: Commitment to delivering high-quality, efficient services that meet customer requirements.
• Analytical Thinking: Proficiency in data analysis, trend identification, and problem resolution.
• Communication: Strong communication skills for effectively conveying information and collaborating with stakeholders.
• Negotiation: Proficient negotiation skills to manage vendor relationships and ensure favourable terms for the University.

Benefits:

• 17% employer contributed superannuation
• On site child care facilities
• Flexible work arrangements
• Discounts for staff and their family members to study a range of La Trobe courses

How to apply

Closing date:  By 11:55pm Sunday, 12 October 2025

Position Enquiries: Reece Mathieson, Manager, IS Asset and Lifecycle

Email: r.mathieson@latrobe.edu.au

Recruitment Enquiries:  Recruitment Team

Email: Recruitment@latrobe.edu.au

Please refer to the Position Description for other duties, skills and experience required for this position.

 PD - IS Asset Specialist.pdf

Only candidates with Full Working Rights in Australia may apply for this position.

Please submit an online application ONLY and include the following documents:

• Cover letter;
• An up to date resume

Aboriginal and Torres Strait Islander Applicants 
We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people. 

La Trobe University is committed to creating a diverse and inclusive workforce. We take an intersectional approach by actively supporting and encouraging people of all backgrounds and abilities to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. Flexibility in interview format will be offered to shortlisted candidates.

All La Trobe University employees are bound by the Working with Children Act 2005.  If you are successful, you will be required to hold a valid Victorian Employee Working with Children Check prior to commencement.

Why La Trobe: 

• Develop your career at an innovative, global university where you’ll collaborate with community and industry to create impact. 
• Enjoy working on our inspiring and stunning campuses – the perfect hub for industry, students and academics 
• Help transform the lives of students, partners and communities now and in the future

La Trobe’s Cultural Qualities: